Ireland is one of the world’s leading locations for Global Business Services. Organisations deploy their Business Service Centres in Ireland as a key strategic tool, leveraging people and resources around the world to maximise competitive advantage.
Roadmap for Strengthening Ireland’s Position as a Global Business Services Hub
and strategies for helping Irish-based Services Centres to continually innovate and evolve.
The availability of a highly educated, flexible and dynamic workforce has been a key element in attracting the Business Service Centres of world-leading organisations.
Ireland has developed key knowledge and expertise in the Business Services sector that enables teams to focus on efficiencies and innovation, especially in more complex business activities needing specialised skills.
Business Service Centres in Ireland often take the leadership role in a global network of service providers, ensuring a consistent focus on performance improvement, innovation and cost reduction.
Ireland provides the ideal environment for Business Service Centres to fulfil their growth potential both in terms of facilities, infrastructure and highly trained staff.
Business Service Centres can focus on conducting extensive business analysis, as well as corporate tasks, including control and compliance, merger and acquisition integration, and project/change management.
With good planning, Business Service Centres can drive a tax-based Global Earnings Mobility Strategy (GEMS) by locating their principal business entity in Ireland to avail of the 12.5% corporate tax rate, with the Business Service Centre alongside for maximum synergy.
While many companies initially base their core functional roles in Ireland, such as Finance, HR, IT, Procurement and Customer Management, many soon expand into other activities. This allows them to share and leverage existing resources, people and information for maximum impact across the business.
Ireland offers a Business Service solution that can readily span the range from small set-up to full-scale, best-practice strategic business units. Companies locating in Ireland can readily avail of a unique, skills-based, flexible and scalable solution that can create value in every business sector.
Ireland’s Business Service Centres have a “supply chain mentality” and as key components of the operating model focus on delivering real business value. They also have the experience and analytical ability to take an overview of the financial and strategic performance of the business and to continually improve efficiency.
IDA Ireland is providing a Lean GBS Business offer to our client companies with shared or global business services to enable site transformation. This offer is designed to encourage clients to adopt Lean and Automation business principles to increase performance and competitiveness that will help sustain and grow their Irish services operations.
Evolution of UK & Ireland shared service centres from 2000-2015 (Captive/Hybrid excluding BPO).
SSON's global analytics centre (DART) reviewed 15 years of UK & Ireland data to see how Captive/Hybrid SSC landscape has evolved since 2000.
Explore the current business landscape in Ireland and see what's happening on the ground now.
Ireland - A winning proposition for global business services
What makes Ireland great, makes Ireland great for business
Ireland, a winning proposition for research & development.
A winning proposition for global business services
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We have 28 Offices worldwide helping support companies expand their operations in Ireland.