Press Release 02 Jul 2014

Wednesday 2nd July 2014 - Minister for Jobs, Enterprise and Innovation, Richard Bruton TD today announced that the viagogo Group, which operates viagogo.com, the world’s largest ticket marketplace, is to open a purpose built international operations centre in Limerick, Ireland.

The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland. 

With customers in around 100 countries, viagogo’s global online platform helps people to buy and sell tickets to live sports, entertainment and theatre events all over the world. The Limerick operations centre is recruiting for a wide variety of technical and customer service roles for people with a range of skills and languages. Besides English, the centre is presently hiring German, French, Italian, and Spanish speakers as well.

The new operations centre is due to open later this year but, in the meantime, the company has already recruited a great team of people who are based at a temporary location in the city centre.
 
Edward Parkinson, Operations Manager for the viagogo Group, said: “We reviewed many locations for our latest operations centre but we chose Limerick for its reputation as a place of excellence and local talent. We have already recruited in the tens but numbers are expected to reach the hundreds in due course.
 
“The primary role of our international customer services team is to ensure that all of our customers have a great experience when buying or selling event tickets, wherever they are in the world.”

Minister for Jobs, Enterprise and Innovation, Richard Bruton TD said: “A key part of the Government’s Action Plan for Jobs is reinforcing Ireland’s claim to be the internet capital of Europe. Most of the top names on the internet have chosen Ireland as their European base, and these companies employ thousands of people here. Today’s announcement that viagogo is establishing its international operations centre in Limerick is a great boost and shows what is possible across the country with companies like this. I wish viagogo every success with this new project”.”

Barry O’Leary, CEO at IDA Ireland said: “Limerick continues to attract businesses in a variety of sectors including technology, medical devices and financial services. Companies are attracted to Limerick for a variety of reasons – access to excellent talent from the University of Limerick and Limerick Institute of Technology, as well as proximity to international routes in Shannon being but a few examples. 

Those interested in applying for positions in Limerick’s Viagogo operations should apply here: http://www.jobs.ie/ApplyForJob.aspx?Id=1375158

About viagogo Group
viagogo Group, which operates viagogo.com, is the world’s largest ticket exchange, offering its service to customers in around 100 countries.

viagogo provides choice, convenience and consumer protection, so that people can buy and sell tickets for live events all over the world with confidence:

We connect people looking for tickets with people who have tickets to sell

  • Our marketplace has the best selection of tickets to the widest range of events, even if they’re sold out at the box office
  • We guarantee that buyers will get valid tickets
  • Our strict security controls, such as only paying the seller after the buyer has attended the event,protect our customers from fraud
  • All tickets are delivered by a secure method, either electronically, by courier or at one of our pick-up points
  • We provide customer support 12 hours a day, 7 days a week in multiple languages

A hundred of the biggest names in global sports and entertainment partner with viagogo to help them control and manage the resale market for their tickets. These include football clubs such as Manchester City and Paris Saint-Germain, the Roland-Garros French Open and Barclays ATP World Tour Finals tennis tournaments, and leading artists such as Madonna.

For further information contact:

Kevin Sammon – Head of Press IDA Ireland – kevin.sammon@ida.ie
 

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