Press Release 10 Jun 2013

Minister for Finance, Michael Noonan, T.D., today joined Henry Minogue, Vice-President and Chief Information Officer of UPC Ireland, to announce further jobs growth in Limerick with the addition of 12 new vacancies for highly skilled Information Technology professionals.  

The jobs are knowledge intensive and mark a direct new investment by UPC in Ireland as it establishes a new European Competency Centre in Limerick.  The centre is tasked with developing advanced new software and systems to support all of the various processes involved in large scale customer service operations.  It will provide these systems and processes to UPC in Ireland and other European countries.
The new full time positions include roles for IT Managers, Technical Support Leads and IT Designers. A full description can be obtained on  under careers or by emailing  Successful candidates will be located in UPC's national customer service centre in Limerick.
In February, UPC completed a €600,000 investment in its newly redeveloped National Customer Contact and Administration Centre, headquartered at Roxboro Road in Limerick Enterprise Development Park.

UPC is one of Ireland’s leading multinational investment partners.  To date, UPC has invested €500 million in its national fibre powered network and employs 800 people in Ireland.  400 staff are based in Limerick.
The new IT investment follows UPC’s announcement last week that it is offering 30 full time positions to candidates from the Jobseekers Support Programme operated by the CCMA Skillnet, where UPC is a programme participant.  This is a technical transition programme for job seekers from non-technical backgrounds who are looking for opportunities to change careers and gain employment.  UPC’s recruitment of 30 new staff is already well advanced.
Welcoming today's news, Minister for Finance, Michael Noonan T.D. said, "The IT sector forms a key part of the Government's plans for jobs and growth, and since we have come to office we have seen an increase of more than 11,000 in the number of people at work in this sector. I want to congratulate UPC today, this is great news for Limerick, the Mid- West region and for Ireland in general. UPC is not only a very significant employer and investor, they are significant in providing the infrastructural base for modern industry. I think we're at the start of another industrial revolution in Ireland where modern technologies including broadband, cloud computing and social media are growing exponentially. Companies such as UPC are playing a very meaningful part in providing these kind of services and the infrastructure that enable investment to occur. I wish UPC continued success in Limerick and Ireland and I look forward to more positive jobs announcement in the future."
Henry Minogue, Vice President and Chief Information Officer of UPC Ireland said, "I am delighted Ireland was selected to host a UPC European IT Competency Centre in Limerick. In addition, I think it demonstrates our determination to grow our IT team with local expertise in a hub which will support our Irish operations and our European counterparts. Overall I hope to build on this opportunity to ensure UPC Ireland attracts further technology placements in the future. ”
Leo Clancy, Head of ICT Division, IDA Ireland said, "Ireland scores highly in global business rankings and continues to attract companies from a variety of sectors including ICT and digital media. Digital technology is playing a growing role in securing economic growth, improving productivity in our businesses and creating new jobs in Ireland. It is therefore a welcome move for Irish companies such as UPC, part of the European division of Liberty Global Inc, to create opportunities which reinforce Ireland’s reputation as a solid platform for foreign direct investment underpinned by our highly skilled workforce."
Note to editors
UPC through its predecessors has had a base in Limerick since 1983
800 direct employees with additional support from Irish contractors
Out of the total number of employees 370(circa 45% of total direct workforce) are based in LEDP (Limerick Enterprise Development Park)
Departments include Telesales, Customer Care & Billing, Technical Services Desk, Customer Loyalty, Engineering, Networks, Revenue Assurance
UPC has been based in the LEDP since January 2001 and is considered the anchor tenant
UPC recently completed a €600,000 investment opening its newly redeveloped national customer service HQ in Roxboro

For further information:

Anna Maria Barry
Corporate Communications General Manager
UPC Ireland
M: 086 22 72 072


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