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Business Services

Ireland is one of Europe’s leading locations for Business Services due to the availability of high quality IT, superb infrastructure and human resource skills. Companies in the sector serve major European and global markets as well as operating more sophisticated and diverse regional centres.

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STRONG TRACK RECORD

Ireland has proved to be a highly sought-after location for the delivery of global Business Services. In the early 1990s international companies, attracted by our highly skilled workforce and pro-business environment, began to base their centralising functional support activities here.

Attractive Location

Business Service companies have come to Ireland for a variety of reasons from corporate tax advantages to the strong infrastructure and the country’s excellent reputation in this sector.

Rapid Roll Out

Ireland provides a low-risk, quick start-up, high-performance knowledge economy for Business Service operations.

The Customer is King

Business Services companies in Ireland have delivered better customer service, provided more innovative business solutions and reduced costs. Ultimately, this has enabled them to deliver increased shareholder value.

Strength in Numbers

Leading companies such as Accenture, Bertelsmann, Perot, Freightquote, Serco, GLG, Sita, Service Source and Western Union have already located in Ireland adding to the country’s strong reputation worldwide as a centre of excellence for Business Services.

Shared service centres report

Evolution of UK & Ireland shared service centres from 2000-2015 (Captive/Hybrid excluding BPO).

SSON's global analytics centre (DART) reviewed 15 years of UK & Ireland data to see how Captive/Hybrid SSC landscape has evolved since 2000.

View report