SAP

From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organisations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 190,000 customers (includes customers from the acquisition of SuccessFactors) to operate profitably, adapt continuously, and grow sustainably.

SAP’s operations in Ireland began on April 1st 1997 with the opening of its first office in Dublin. Fifteen years on, SAP now has three office locations in Ireland, employing up to 1,200 people, which are spread across sites in Dublin and Galway supporting SAP and BusinessObjects product lines.

The Dublin based organisation focuses mainly on the provision of Services and Support for SAP’s large customer base in EMEA and the US, along with Financial Shared Services and Sales functions. It also provides internal IT support and hosts a Quality Engineering group focused on testing of Application and Technology releases. SAP’s operation in Dublin is also home to SAP BusinessObjects’ Research and Development Centre, which develops innovative applications for Business Analytics.

SAP's operation in Galway is a multilingual Service and Support centre for SAP’s SME and Multinational enterprise sectors. It has groups involved in Support, Cloud Services, Technical Writing, E-Learning, Translations, License Auditing and Partner Services. It covers 29 languages and has colleagues from 35 nationalities. 
 

• SAP Ireland empowers many of Ireland’s leading enterprises including Allied Irish Banks, Bank of Ireland, CIE, Eircom, Elan, Glanbia, Guinness, Irish Distillers, and Ryanair
•  30,000 people in Ireland log onto a SAP installation every day
• From 40 customers in 1997 when SAP Ireland began, there are now over 240 customers
• Some seven out of the top 10 Irish plc companies use SAP solutions
• SAP in Ireland have customer users ranging from a user base of 4 to 12,000

Quote

“SAP’s Irish operations have been highly successful since we first established a facility here in 1997. We now employ 1,200 people between our Dublin and Galway operations and as a result of recent expansions will add a further 250 people to our staff here over the next three years.  Ireland has provided SAP with a highly-skilled and innovative workforce and I would like to express my gratitude to all our staff and management here along with the Irish Government and IDA Ireland for the significant role they all play in making SAP Ireland a success.”

Liam Ryan, Managing Director, SAP Ireland.