
To support the overall business we have to scale up our operation, not just in the traditional Technical Support areas, but significantly in engineering. In fact the Irish operation now has approval to expand its activities into software engineering areas such as code modification in support of delivering solutions to our customers. These activities require a higher level of technical skills and add increased value for our EMEA customers as it will enable us to solve any problems faster, as well as providing exciting career opportunities for our Technical Engineers.
John Kelly, Director of Technical Support, EMEA, Citrix
Citrix Systems Ireland, the headquarters of the Customer Technical Support for Europe Middle East and Africa (EMEA), announced today that it is increasing its workforce by over 20 full time employees.
Over the last three years the company has grown steadily and is positioning itself to continue being best of breed in the Technical Support area by working closely with customers to add value and by employing the best talent available. In 2007 Citrix Customer Technical Support employed almost 70 people. Since then the total headcount figure has risen year on year with this next hiring round increasing the number to close to 120 in a variety of roles within the company.
John Kelly, Director of Technical Support, EMEA, said at the announcement today that, “because of the rate of adoption of Citrix’ products, including server and desktop virtualisation technologies, as well as Citrix’ rapid growth in the networking market, the services side of the business also continues to grow. To support the overall business we have to scale up our operation, not just in the traditional Technical Support areas, but significantly in engineering. In fact the Irish operation now has approval to expand its activities into software engineering areas such as code modification in support of delivering solutions to our customers. These activities require a higher level of technical skills and add increased value for our EMEA customers as it will enable us to solve any problems faster, as well as providing exciting career opportunities for our Technical Engineers.”
“We are therefore seeking the best technical talent we can find and we have a number of new key roles we need to fill immediately including Technical Support engineers, Escalation Engineers as well as Technical Relationship Managers to manage our technical relationships with our large Enterprise customers across EMEA. We are also keen to hear from engineers with software development skills and an interest in working with the global leader and the most trusted name in application delivery infrastructure,” Kelly added.
According to Kelly a key strategic success factor in growing the Citrix business in Ireland is the availability of talent with the required skills or with the appropriate education on which to build the required skills. The Dublin operation has forged links with some of the Universities and third level colleges and sees this as a vital component to continue Ireland’s growth as a knowledge based economy. Other success factors, particularly for Citrix’ EMEA Technical Support is Ireland’s inclusion as a proactive and participating member of the EU. As a team employing a diverse workforce, serving predominantly an EU customer base, this operation has a clear focus on Europe. “The continued investment that results in job creation is built on our close alignment and integral part of Citrix’ European business,” Kelly concluded.
Commenting on the announcement by Citrix, Barry O’Leary, CEO, IDA Ireland said, ‘I am delighted to welcome the expansion of Citrix’ EMEA operation in Ireland. Citrix has a strong presence here for the last ten years and the addition of a new business function demonstrates Ireland’s ability to compete for and win new, high value technology functions. We look forward to building on our already established relationship with Citrix as this new business mandate evolves and grows.’
For full job descriptions and to apply for any of these positions please visit the website - http://www.citrix.com/English/aboutCitrix/employment/features.asp?contentID=1319006
About Citrix
Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtualization, networking and cloud computing solutions for more than 230,000 organizations worldwide. Its Citrix Delivery Center™, Citrix Cloud Center™ (C3) and Citrix Online product families radically simplify computing for millions of users, delivering desktops and applications as an on-demand service to any user, in any location on any device. Citrix customers include the world’s largest Internet companies, 99 percent of Fortune Global 500 enterprises, and hundreds of thousands of small businesses and prosumers worldwide. Citrix partners with over 10,000 companies worldwide in more than 100 countries. Founded in 1989, annual revenue in 2008 was $1.6 billion.
For further information, contact:
Kieran O’Byrne (086 2547949) or Caitriona Maguire in the Citrix press office at Hill & Knowlton Public Relations
Office telephone: 01 662 6930
E-mail: citrix@hillandknowlton.com
Download details of IDA Ireland investment and job announcements of the year to date.
Announcements List 2010
If you would like more information regarding News & Media in Ireland please contact IDA Ireland.
Subscribe to the Email Press Releases and Newsletters
Subscribe to RSS Feeds for Press Releases