Global Business Service Centres

The growth of Ireland’s Business Service Centres sector has been enabled by the high skills level and flexible, innovative attitude of its workforce. Good people are essential to a dynamic Business Service Centre: in the Irish Business Service Centres, a talented, ambitious team with a central overview of operations can continually generate smart ideas for improving the efficiency of the global business.

Ireland has developed a unique, skills-based Business Service Centres solution based around five key components. Companies may initially focus on one or two components, but as the business grows, the Irish Business Service Centres can flex and adapt, drawing on readily available expertise in other areas to keep driving the business.

• Expertise: Expert teams in the Irish Business Service Centres focus on efficiencies and innovation, especially in more complex business activities needing specialized skills
• Excellence: Some Irish Business Service Centres take the leadership role in a global network of service providers, ensuring a consistent focus on performance improvement, innovation and cost reduction
• Scale: Irish Business Service Centres provide the highest level of efficiency in standard transaction processing, optimizing initial scale benefits while allowing potential for future growth and, for fast-growing companies, facilitating the management of organic growth as well as M&A integration
• Business Partnership: Best practice Irish Business Service Centres have a real understanding of the company and can conduct extensive business analysis, as well as corporate tasks including control and compliance, merger and acquisition integration, and project / change management
• Global Earnings Mobility Strategy: With good planning, the Irish Business Service Centres can drive a tax-based Global Earnings Mobility Strategy (GEMS). Many companies locate the principal business entity in Ireland to avail of the 12.5% corporate tax rate, with the Business Service Centres alongside for maximum synergy.